IronThis Privacy Policy describes how IronQuests ("we", "us", or "our"), operated at ironquests.info, collects, uses, discloses, and safeguards your personal information when you visit our website. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using ironquests.info, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information that you voluntarily provide when you:
- Submit our contact form (name, email address, message content);
- Subscribe to our newsletter (email address);
- Register a team for a tournament (team name, contact details, player information);
- Correspond with us by email or other means.
1.2 Information Collected Automatically
When you visit ironquests.info, we may automatically collect certain technical information, including:
- IP address and approximate geographic location;
- Browser type, version, and operating system;
- Pages visited, time spent on pages, and referring URLs;
- Device identifiers and cookie data (see our Cookie Policy for details).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support;
- To send you our newsletter and editorial updates (only where you have subscribed);
- To process tournament registrations and manage event logistics;
- To analyse website usage and improve our content and user experience;
- To comply with legal obligations under Australian law;
- To detect and prevent fraud, spam, or other harmful activity.
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Consent: Where you have given explicit consent, such as subscribing to our newsletter;
- Legitimate interests: For analytics, security, and improving our services, where these interests are not overridden by your rights;
- Legal obligation: Where processing is required to comply with applicable Australian law.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share data with trusted third-party service providers (such as email delivery services and analytics providers) who assist us in operating our website, subject to confidentiality obligations;
- Legal requirements: We may disclose your information if required by law, court order, or governmental authority;
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months. You may request deletion of your data at any time (see Section 7).
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include secure HTTPS connections, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information (subject to legal obligations);
- Withdraw consent to marketing communications at any time by clicking "Unsubscribe" in any email or contacting us directly;
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached your privacy rights.
To exercise any of these rights, please contact us at [email protected].
8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Children's Privacy
IronQuests is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Postal address: IronQuests, Level 12, 1 Market Street, Sydney NSW 2000, Australia